Privacy Policy

Beamish Transport Limited respects your privacy

Your privacy is important to us.

This privacy statement explains what personal data Beamish Transport Limited collects from you, through our interactions with you and how we use that data.

This statement applied to Beamish Transport Limited’s interactions with you and the services listed below:

Personal Data we collect
How We Use Personal Data
How to Access & control Your Personal Data

Any personal information you provide to us including and similar to your name, address, telephone number and e-mail address will not be released, sold, or rented to any entities or individuals outside of Beamish Transport Limited.

Personal Data That We Collect

Beamish Transport Limited collects data to operate effectively and provide you with services best suited to your individual needs.

You have choices about the data we collect.  When you are asked to provide personal data, you may decline, but if you choose not to provide data that is necessary to deliver our services in full to you, the service delivered may be limited.

The data we collect depends on the context of the services you require to be delivered from our company, the choices you make, including protecting your privacy, and the products and services you use.  The data we collect can include the following:-

Name and Contact Data- We collect your first name and last name, e-mail address, postal address, telephone number and other similar contact data.

How we Use Personal Data

Beamish Transport Limited uses the data we collect for three basic purposes:

  • To operate our business
  • Provide our service to you
  • To send communications to you

In carrying out these purposes we collect data to give you information about our services.

Providing and improving our products

We use data to provide and improve the services we offer and to improve essential business operations. This includes delivering our services, maintaining & improving the performance of our Services and products, developing our customer service, conducting research and providing customer support.  Examples of such uses include the following:

Providing Services- we use data to carry out your instructions with us and to provide our services to you.
Client support – we use data to provide customer care and support services.
Provision of Services – We use data to provide our services that have been agreed with you.
Business Operations – we use data to develop, analyse and feed into business intelligence that enables us to operate, protect and make informed decisions and report on the performance of our business.
Communications – We use data we collect to communicate with you and personalise our communications with you.

Reasons We Share Personal Data

We share your personal data with your consent.

We will access, transfer, disclose and preserve personal data, when we have a good faith belief that doing so is necessary to:

Comply with applicable law or respond to valid legal processes, including from law enforcement or other government agencies;
Protect our customers, for example to prevent spam or attempts to defraud users of our services;
Operate and maintain the security of our services, including to prevent or stop an attack on our computer systems or networks; or
protect the rights or property of Beamish Transport Limited, including enforcing the terms governing the use of our services;

How to Access & Control Your Personal Data

You can request to view, edit or delete your personal data by contacting our office, in writing, at Burnt House Bank, Pelton Fell Road, Pelton Fell, County Durham DH2 2AG.


Our website uses cookies which are small text files that originate from us and are stored on your computer or website server. They do not retrieve information about you that is stored on your hard drive and do not corrupt or damage your computer or computer files. They help us identify website visitor behaviour and visitors’ particular preferences. The table below explains the cookies we use and why.

Cookie Name Purpose More information
Google Analytics _utma _utmb _utmc _utmz These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. Click here for an overview of privacy at Google

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit To opt out of being tracked by Google Analytics across all websites visit

Credit Card details

Beamish Transport Ltd will never ask for Credit Card details and request that you do not enter it on any of the forms on the Beamish Transport Ltd.

External Sites

Beamish Transport Ltd is not responsible for the content of external internet sites. You are advised to read the privacy policy of external sites before disclosing any personal information.

Remember The Risks Whenever You Use The Internet

While we do our best to protect your personal information, we cannot guarantee the security of any information that you transmit to Beamish Transport Ltd and you are solely responsible for maintaining the secrecy of any passwords or other account information. In addition other Internet sites or services that may be accessible through Beamish Transport Ltd have separate data and privacy practices independent of us, and therefore we disclaim any responsibility or liability for their policies or actions. Please contact those vendors and others directly if you have any questions about their privacy policies.

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